How can I pay?

Some product sections have been setup with the online cart however this is not completed for all products. If the add to cart function is not setup for the product you want then please email us your order and we will send you an online invoice for you to pay instantly online with your credit card. This way you can pay in British Pounds, Swedish Kronor, Euro's, US or Canadian Dollars.

The shopping cart is SSL secure powered by Paypal, you do not however require a paypal account and do not have to sign up for one. To complete your order simply choose your items you wish to purchase then click on the 'View Cart' button found to the left of the screen and then press 'Go to Checkout'. To pay with your Visa card click on 'I do not have a Paypal account' you do not have to sign up with paypal to pay with Smartbil.com.

If you would prefer to not use your credit card online then email us your order and we send you an invoice for you to pay via online banking like paying a normal house bill online.

Our Paypal account for payments is payments@smartbil.com

Can you get any standard Smart parts?

We can find any part (New or Used), accessories or extra you are after just email us.

Do you deliver outside of Europe?

Yes, we deliver worldwide. Orders shipped to Europe are delivered free, for other international orders please email us and we will return you a price for international shipping if you would like to buy multi amounts of any item or several different items. For single items please see the shipping guide below. This is an indication for customers and a final price can be confirmed by emailing us.

For goods that are exported to countries outside of the EU, such as the U.S, Canada, Norway etc. customers would pay the total less Swedish tax (Moms) which is 25%. Please note that when goods are shipped to their destination country outside of the EU they can be subject to customs fees. The recipients of these goods must bear the cost of possible customs fees and taxes in this case. The customs authorities in your country can provide you with detailed information about this.

Very small items under 500g outside of Europe - Plus £5.95

Small items upto 2Kg outside of Europe - Plus £17.95.

Small/Medium Sized items upto 10Kg outside of Europe (Typically spoilers etc) - Plus £29.95.

Medium/Large Sized items upto 20Kg outside of Europe (Typically bodykits, exhausts, turbochargers etc) - Plus £49.95.

Heavy sized items upto 31,5Kg outside of Europe (Typically wheels etc) - Plus £69.95 but please confirm by contacting our sales department.

Heavy Items over 31,5Kg please contact us.

Is your Free delivery insured and tracked?

Our standard free delivery is not insured for small or lower value items but high value items such as alloy wheels are insured and tracked as well. Smaller items can be insured upon request please contact us for a confirmed insured postage price.

What is your return policy?

You can return an item to us if the item was not what you wanted or it is faulty, damaged or the wrong item so long as the item is unused and in original condition. But SmartBil must be notified immediately of any Customer returns and the return be made within 7 days of you receiving the order.

International returns must be marked as Customer Return. Failure to do so may result in import duties chargeable to the customer.